Straight answers before you hand over the keys.
Fees, maintenance, communication and what happens next. Here are the practical details owners ask us about.
Working with Triple Peak
What does management cost?
We offer two options: Standard Management with leasing commissions charged separately, and Management Plus with leasing included and a broader package of services. Your written proposal explains the fees, what is included and any separate costs. Compare the two plans.
Do you mark up maintenance invoices?
No. Maintenance vendor invoices are passed through at cost, exactly as billed. This applies to both management plans. Your reporting shows the work and what it cost.
Are there onboarding or setup fees?
No. We don’t charge onboarding or setup fees.
Can residents actually reach someone by phone?
Yes. Residents can call our team as well as send a message. We handle their questions, keep them updated on open issues and follow up on the next step. They should not have to rely on you to chase their manager.
Who checks on vendors and repairs?
Our local field staff coordinate access, handle small jobs and meet vendors when needed. We review estimates, check completed work and track anything that still needs attention.
What information will I get about my properties?
You receive property-level financial reporting and visibility into rent collection, occupancy, maintenance and open decisions. We use an enterprise property-management platform plus our own reporting layer, built from operating our principals’ rental portfolio. Sign in to your owner portal for statements and shared documents.
What experience is behind Triple Peak?
Triple Peak was built by the principals of LXR. Their experience includes real estate since 2003 and rental ownership since 2011. Today, our principals own and operate more than 800 rental units in the region. The systems and relationships behind Triple Peak grew out of managing their own properties. Meet the people behind the company.
Do you manage one home or only larger portfolios?
Both. We work with individual landlords and portfolio owners, including owners with 100 units or more. We discuss location, property needs and the right service plan with you.
Where do you work?
Our field operation is established in South Jersey, including Cumberland, Gloucester, Salem, Atlantic, Cape May, Camden and Burlington counties. We also welcome Pennsylvania portfolios and opportunities in other markets. Tell us the locations so we can discuss the support your properties need. Explore our market guides.
Do you work with Section 8 and Housing Choice Vouchers?
Yes. Our experience includes NJ DCA and local housing authorities across South Jersey. We coordinate inspections, owner-side paperwork, payment administration and open-item follow-up alongside everyday property management. Learn about voucher management.
How does switching managers work?
We agree on a start date and transfer plan, collect leases, ledgers, deposit records and keys, review open repairs and give residents clear contact and payment instructions. The timing follows your current agreement and the work needed for the handoff. See the transfer process.
Who pays attorney and court costs if an eviction is needed?
Attorney, court and other outside costs remain property expenses. Your management proposal explains the administrative services included in your plan and any separate charges. We coordinate with counsel when legal action is needed.
Do you manage vacation rentals?
We focus on year-round residential rentals, including long-term homes near the shore. We do not manage weekly vacation rentals.
What happens when I contact you?
A principal reviews your inquiry and responds within one business day. We start with a conversation about your properties and needs, then work through any property review and a written proposal. You do not need every document ready to get started.
Have a question about your own property?
Tell us what you are working through. A principal will follow up within one business day.
Talk about your property